Privacy Statement

This website is administered by Pinnacletrade AI Investment Company. When you visit this website or interact with us, we may collect personal information about you, either directly (such as part of an online sign-up process) or indirectly (through tracking your use of the website). We will use this personal information in accordance with the purposes set out in this Privacy Statement or in the applicable online form and the Privacy Act. We recognize the importance of safeguarding the personal information collected.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to the website or certain parts of the website, or you may not be able to fully utilize all of our products and services.

Holding of Information

When you provide personal information, it will be held by us and may be stored or accessed on our behalf (in USA or overseas) by our service providers (such as data hosting services). We will store and keep your personal information secure in accordance with the Privacy Act, and any service providers will be subject to our information security and privacy requirements.

Disclosure of Information

We will generally not share personal information collected through this website or other interactions with you outside of Pinnacletrade AI Investment Company and our service providers, unless it is necessary for the purpose for which you provided the information (e.g., to process an application), or where you consent, or as required or permitted by law.

Cookies and Web Analytics

We may gather and analyze information regarding the usage of this website, including domain name, number of hits, pages visited, previous/subsequent sites visited, and length of user session. This information may be gathered by using a cookie. A cookie is a small text file placed on your hard drive by our web server. You can choose whether or not to use a cookie by altering your browser settings. Cookies are used to recognize you online and gather information about your online activity and browsing habits. These cookies help us make our websites and the advertising displayed more relevant to you.

These cookies may be placed on our websites by carefully selected third parties on our behalf to help us track the effectiveness of advertising and online marketing campaigns, measure referrals from third-party sites, and conduct market research. We also use other tools, including but not limited to Google and X (formerly Twitter) Remarketing features, to understand and optimize user experiences. We may share information learned through advertising/targeting cookies with carefully selected third parties, unless you disable or block cookies. Note: This does not opt you out of being served advertising; you will still receive generic ads.

Purposes of Collection and Processing

  • We collect and process information about investors and visitors to our website to conduct our business, administer your accounts, comply with USA and global laws and regulations, inform you about our related company's products and services, and develop web statistics. The information you provide may be viewable by our personnel (as appropriate), contractors, and service providers. It will be used by us, our related companies, or our service providers to contact you when necessary, e.g., to notify you about functional changes to the website and to offer services you may find helpful (provided you have not opted out).
  • When you subscribe to our newsletters or register for information packs, the details you provide may be stored by us and securely by our service providers. You will be asked to provide your name, email address, and other information to contact you and send you electronic information or newsletters.
  • When you unsubscribe from our newsletter, your details will be removed from the database. When you apply for a financial service on our website, your personal information will be collected and used in accordance with the terms and conditions of that service and this privacy statement.
  • When you partner with us for services, your personal information will be collected and used in accordance with our application form, investor declaration, and this Privacy Statement.
  • We may also use your personal information for other reasons permitted under the Privacy Act, e.g., with your consent, for a directly related purpose, or where the law permits or requires it.

Amendments

We reserve the right to modify sections of this Privacy Statement at any time without notice. Please check this statement from time to time for any changes, as you indicate agreement with the updated terms and conditions immediately after publishing.

Commercial Electronic Messages

If you provide us with electronic contact details, you agree that we may send you commercial electronic messages (e.g., texts and emails) for any of the purposes set out in this Privacy Statement.

CCTV Cameras in Our Offices

We may use CCTV cameras to record footage at our offices for security and safety purposes. Recorded footage may constitute personal information under the Privacy Act 2020. The footage will be used to detect and deter criminal behavior in our workplace. Signage advising of such equipment will give notice of the areas covered.

If you are recorded by our cameras, you have the right to access that footage as long as it relates to you and is reasonably accessible. CCTV footage will usually be retained for 30 days, after which it will be deleted.

Physical Address

Pinnacletrade AI Investment Company
220 Queen Street, Auckland CBD, Auckland 1010, USA.

Changes to Our Privacy Statement

Pinnacletrade AI Investment Company may modify or update this Privacy Statement from time to time due to changes in legislation, industry standards, or customer feedback.

This Privacy Statement was last updated on 09 August 2023.